Support
Frequently Asked Questions
Everything you need to know about Metal Mural products, shipping, and returns.
Product & Materials
Every Metal Mural print is made on a 1mm aluminium composite panel with a high-gloss finish. It's the same material used in premium displays — rigid, flat, and built to last decades without bending or warping.
No. We use UV-resistant inks that are rated for 75+ years without fading, cracking, or peeling. The print is sealed under a protective clear coating.
Our prints have a protective coating, but they are not fully scratch-proof. Extensive rubbing or abrasive contact will leave scratches on the surface. For cleaning, always use a soft microfibre cloth with gentle strokes — never use rough cloths, paper towels, or harsh chemicals.
Our standard finish is a semi-gloss that gives the metallic sheen while minimising harsh glare. It makes colours pop while still looking great in well-lit rooms.
Sizes & Dimensions
We currently offer two sizes — A4 (21 × 29.7 cm / 8.3" × 11.7") and A3 (29.7 × 42 cm / 11.7" × 16.5"). Both are portrait orientation.
A4 is perfect for a desk, shelf, or a small wall section. A3 makes a strong statement piece above a sofa, bed, or in a hallway. When in doubt, go A3 — metallic art always looks better bigger.
Shipping & Delivery
Yes. We ship to all pin codes across India. Shipping is free on every order.
Orders are printed and dispatched within 2–3 business days. Delivery typically takes 5–7 business days depending on your location.
Each print is carefully wrapped in bubble wrap and sealed inside a sturdy ecommerce courier bag to protect the metallic panel from scratches and moisture during transit.
Yes. Your tracking link will be generated after your metal print is prepared and ready to dispatch. You will receive the tracking details via the email address used at checkout once the shipment is handed over to our courier partner.
Hanging & Installation
Yes. We provide a magnetic wall stick that you can directly stick on your wall and hang the print — no drilling, no nails, no tools, no hassle.
Metal prints handle humidity much better than paper or canvas. A bathroom or kitchen is fine as long as it is not directly in the path of steam or water splashes.
Returns & Refunds
We accept returns and issue refunds only if your order arrives damaged, defective, or is lost in transit. Please report the issue within 48 hours of delivery with a photo. We will send a replacement or issue a full refund.
Our prints are made to order specifically for you, so we are unable to accept returns for change of mind. Please check the size guide and product images carefully before ordering.
Email us at metalmural007@gmail.com or WhatsApp us at 8197618457 with your order number and a clear photo of the issue. We respond within 24 hours.